Schedule's Up

Privacy Policy

Last updated June 17, 2026

Schedule's Up is a staff-scheduling tool operated by Forged Cortex LLC (“Schedule's Up,” “we,” “us,” or “our”). This policy explains what information we collect, how we use it, and the choices you have. By using Schedule's Up you agree to this policy.

Information we collect

  • Manager account data: your name, email, password (stored only as a hash), and business details you provide.
  • Staff data your business adds: employee name and, optionally, mobile number and/or email, along with roles, hour limits, and the availability they submit.
  • Usage data: basic logs needed to operate and secure the service.

How we use information

We use this information solely to provide the service: building schedules, and sending the transactional links and notifications that make Schedule's Up work (for example, asking an employee to submit availability, or letting staff view a posted schedule).

SMS / mobile messaging

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that perform support services for us — such as our SMS and email delivery providers — is permitted solely so we can operate the service. Text messaging originator opt-in data and consent are not shared with any third parties.

Message frequency varies based on how your business uses Schedule's Up — for example, when a manager requests availability or publishes a schedule. Message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for help. Opting out of texts does not remove you from your work schedule; contact your manager for alternatives.

How information is shared

We do not sell personal information. We share data only with service providers who help us run Schedule's Up (hosting, database, SMS/email delivery), under agreements that limit their use of it, and when required by law. Each business’s data is isolated from every other business’s data.

Data retention & security

We keep information for as long as a business maintains its account, then delete or anonymize it within a reasonable period. We use industry-standard safeguards, including encrypted passwords and tenant isolation, to protect your data.

Your choices

Managers can edit or delete staff records at any time. To request access to or deletion of your information, contact us at privacy@schedulesup.com. Schedule's Up is not directed to children under 16.

Changes & contact

We may update this policy and will revise the “last updated” date above. Questions? Email privacy@schedulesup.com.