Schedule's Up

Privacy Policy

Last updated July 17, 2026

Schedule's Up is a staff-scheduling tool operated by Forged Cortex LLC (“Schedule's Up,” “we,” “us,” or “our”). This policy explains what information we collect, how we use it, and the choices you have. By using Schedule's Up you agree to this policy.

Information we collect

  • Manager account data: your name, email, password (stored only as a hash), and business details you provide.
  • Staff data your business adds: employee name and, optionally, mobile number and/or email, along with roles, hour limits, and the availability they submit.
  • Usage data: basic logs needed to operate and secure the service and, when you allow optional analytics, information about pages viewed and actions taken.

Analytics and advertising

Google Analytics and Meta Business Tools (including the Meta Pixel and Conversions API) are off unless you allow optional analytics. If you allow, we use them to understand how people find and use Schedule's Up, measure trial registrations and product activation, and improve our advertising. These providers may receive device, browser, page-view, and pseudonymous event information and process it under their own privacy policies. We do not send staff scheduling details, phone numbers, email addresses, or live schedule-link tokens to these tools.

We separately retain a first-party record of campaign labels and the landing page that brought you to our site so a signup can be attributed to its source. The browser record expires after 30 days; if you create an account, we retain the attribution with that account. It excludes advertising click IDs and contact information, and it is not sent to Google or Meta unless you allow optional analytics. If you allow, we also retain Google's pseudonymous client and session identifiers so a completed signup can be connected to the same analytics session rather than recorded as an unrelated visit.

You may decline optional analytics when prompted. Your choice is stored in your browser, does not prevent you from using the service, and can be changed through the Analytics settings link in the site footer. You can also manage advertising preferences through your Google and Meta account settings.

How we use information

We use account and staff information to provide the service: building schedules and sending the transactional links and notifications that make Schedule's Up work (for example, asking an employee to submit availability or letting staff view a posted schedule). When you allow optional analytics, we also use usage information to understand and improve the service and our marketing as described above.

SMS / mobile messaging

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that perform support services for us — such as our SMS and email delivery providers — is permitted solely so we can operate the service. Text messaging originator opt-in data and consent are not shared with any third parties.

Message frequency varies based on how your business uses Schedule's Up — for example, when a manager requests availability or publishes a schedule. Message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for help. Opting out of texts does not remove you from your work schedule; contact your manager for alternatives. The staff SMS opt-in process is documented at https://schedulesup.com/messaging.

How information is shared

We do not sell personal information. We share data only with service providers who help us run, understand, and market Schedule's Up (including hosting, database, SMS/email delivery, analytics, and advertising providers), subject to applicable choices and provider terms, and when required by law. Each business’s data is isolated from every other business’s data.

Data retention & security

We keep information for as long as a business maintains its account, then delete or anonymize it within a reasonable period. We use industry-standard safeguards, including encrypted passwords and tenant isolation, to protect your data.

Your choices

Managers can edit or delete staff records at any time. To request access to or deletion of your information, contact us at privacy@schedulesup.com. Schedule's Up is not directed to children under 16.

Changes & contact

We may update this policy and will revise the “last updated” date above. Questions? Email privacy@schedulesup.com.